Producing Results Online

Score Monthly Plan December 2006 Manufacturing Team

100%

80%

60%

40%

20%


Guidelines	Paradigm	Focus	1	2	3	4	5	6	7	8	9	10	11	12
Avg = 85%	Avg = 68%	90%	Monthly Goals - Avg = 93%


GUIDELINES			Score
	Ask the customers first.		%
	Act on costs monthly.		%
	Make the most of the good news		%

NEW PARADIGM or VISION			Score
	The world is waiting to hear from us
		Behavior of team	%
		Evidence beyond team	%

MAJOR FOCUS			Score
	Performance Management		%

MONTHLY GOALS FOR DECEMBER 2006
Hide Annual Goals			Score	Note
Annual Goal 1. Increase customer retention rate to 80% Champion: David Hersch
	1.	Year on year retention to be 80% by month end. Accountable: Kristie Jefferson	%
	2.	Publish customer survey results to all operators and propose reward to top quartile teams Accountable: Kristie Jefferson	%
Annual Goal 2. Win the hearts and minds of four consumer journalists. Champion: Marcel Ribeau
	3.	Ensure top 4 are included in Christmas briefing meeting. Accountable: Marcel Ribeau	%
Annual Goal 3. Achieve 20% increase in sales. Champion: John Doe
	4.	Year end revenue to be at ?1.2billion. Accountable: John Doe	%
Annual Goal 4. Increase bottom line by 15% Champion: David Hersch
	5.	Apply contingency plans to IT and Distribution divisions. Accountable: David Hersch	%
Annual Goal 5. Improve Staff Satisfaction survey results by 25%. Champion: Kristie Jefferson
	6.	Conclude staff survey and ensure results with commentary are distributed to board. Accountable: Masie Smith	%
Annual Goal 6. Develop and implement a project to give to the community. Champion: Marcel Ribeau
	7.	Ensure civic board members are invited to industry presentation Accountable: Marcel Ribeau	%
Annual Goal 7. Exceed this year?s productivity improvement targets by 5% Champion: Patrick O'Dowd
	8.	Confirm to board that 5% target has been achieved by 24/12. Accountable: David Hersch	%
Annual Goal 8. Implement the improved Performance Review System. Champion: Masie Smith
	9.	Launch 2003 appraisal format. Accountable: John Doe	%
Annual Goal 9. Cascade Best Year Yet throughout the business and monitor results. Champion: John Doe
	10.	Ensure that 25% of staff are booked on a BYY workshop scheduled before 31/3/03. Accountable: David Hersch	%
Annual Goal 10. Set and meet divisional expense budgets. Champion: Masie Smith
	11.	All divisional budgets for the year to come in on target. Accountable: Masie Smith	%
Other monthly goals
	12.	Communicate the success of this plan across the business Accountable: All	%
Average:			93%