Producing Results Online

Enter Monthly Goals December 2006 Manufacturing Team


Annual Goal 1. Increase customer retention rate to 80% Champion: David Hersch
1.	Year on year retention to be 80% by month end.	Accountable:
2.	Publish customer survey results to all operators and propose reward to top quartile teams	Accountable:
		Accountable:
Annual Goal 2. Win the hearts and minds of four consumer journalists. Champion: Marcel Ribeau
3.	Ensure top 4 are included in Christmas briefing meeting.	Accountable:
		Accountable:
Annual Goal 3. Achieve 20% increase in sales. Champion: John Doe
4.	Year end revenue to be at ?1.2billion.	Accountable:
		Accountable:
Annual Goal 4. Increase bottom line by 15% Champion: David Hersch
5.	Apply contingency plans to IT and Distribution divisions.	Accountable:
		Accountable:
Annual Goal 5. Improve Staff Satisfaction survey results by 25%. Champion: Kristie Jefferson
6.	Conclude staff survey and ensure results with commentary are distributed to board.	Accountable:
		Accountable:
Annual Goal 6. Develop and implement a project to give to the community. Champion: Marcel Ribeau
7.	Ensure civic board members are invited to industry presentation	Accountable:
		Accountable:
Annual Goal 7. Exceed this year?s productivity improvement targets by 5% Champion: Patrick O'Dowd
8.	Confirm to board that 5% target has been achieved by 24/12.	Accountable:
		Accountable:
Annual Goal 8. Implement the improved Performance Review System. Champion: Masie Smith
9.	Launch 2003 appraisal format.	Accountable:
		Accountable:
Annual Goal 9. Cascade Best Year Yet throughout the business and monitor results. Champion: John Doe
10.	Ensure that 25% of staff are booked on a BYY workshop scheduled before 31/3/03.	Accountable:
		Accountable:
Annual Goal 10. Set and meet divisional expense budgets. Champion: Masie Smith
11.	All divisional budgets for the year to come in on target.	Accountable:
		Accountable:
Other monthly goals
12.	Communicate the success of this plan across the business	Accountable:
		Accountable: